Airtel

Airtel Payments Bank Q3 revenue up by 47% to Rs. 469 Crore

February 9, 2024 TeluguSuperNews Leave a comment

Telugu super news,India,Febuary 9,2024: Airtel Payments Bank, India’s only profitable multi-segment fintech operating at scale with a banking license, today announced its consolidated results for the third quarter ended December 31, 2023.

The Bank continued to witness a strong growth trajectory with revenues at Rs. 469 crore, up by 47% YoY, while net profit stood at Rs. 11 crore, up by 120% YoY. The Bank’s Monthly Transacting Users (MTU) grew to 59 million giving a boost to customer deposits, which grew by 50% YoY to Rs. 2,339 crore during the quarter. The Bank’s annualised Gross Merchandise Value (GMV) stood at over INR 2,628 bn. The Bank also witnessed an increase in uptick in fee income, driven by newly launched products including debit card and savings bank account.

Commenting on the results, Anubrata Biswas, MD and CEO of Airtel Payments Bank said, “We have delivered yet another quarter of consistent and competitive growth backed by a surge in customer demand for our safe digital products including savings bank account, debit card and other offerings including FASTag. Compliance continues to be the bedrock of everything we do as a bank, and we are confident that this will help us stay on course to be India’s only profitable fintech”

With Safety being a prime concern in this digital world, customers have found the Bank’s safest digital account offering beneficial, with a higher number of customers using it as their secondary account for daily and monthly payments. Airtel Payments Bank continues to register healthy demand for its digital offerings and customised account plans.

Airtel Payments Bank has three clear segments in which they serve customers across geographies – the Urban Digital, the Rural Underbanked, and Industries & Businesses. They offer complete end-to-end digital banking solutions along with a bouquet of digital financial services – insurance, lending, and investment solutions. Airtel Payments Bank now processes over 7 billion annualised transactions across its platforms, making it the fastest-growing digital bank. The Bank is solving the problem of access by taking banking to the deep rural pockets of the country with the largest retail-banking network of 500,000 neighbourhood-banking points. Today, Airtel Payments Bank is also the largest micro cash player in the country, with more than 3,000 corporate partners. Here, the Bank is in a rare space of solving for last-mile cash digitization by utilizing its distribution and technology.

Airtel Payments Bank launches eco-friendly debit card

August 8, 2023 TeluguSuperNews Leave a comment

Telugu super news,New Delhi, August 8, 2023: Airtel Payments Bank, India’s only profitable multi-segment fintech operating at scale with a banking license, becomes the first Indian Bank to launch eco-friendly debit card for its new and existing customers with a savings bank account. The launch comes in alignment with the Bank’s commitment to sustainability and promoting eco-friendly practices within the financial sector.

The debit cards will come in r-PVC material, a certified eco-friendly material. With adoption of this eco-friendly material, Airtel Payments Bank will make a significant impact on environmental preservation. Every batch of 50,000 cards produced, will lead to a substantial reduction of 350 kgs of carbon emissions compared to the conventional PVC cards commonly used in the market. Moreover, the r-PVC cards’ production will result in a 43% decrease of hydrocarbon usage, effectively reducing petroleum consumption during manufacturing. The Bank’s forward-thinking approach will also contribute to water conservation, saving an impressive 6.6 million litres of water per batch of r-PVC cards. This significant conservation of resources highlights the Bank’s commitment to sustainable practices and its dedication to mitigating environmental impact.

Airtel Payments Bank is coming up with two cards under Classic variant – Personalised Classic Card and Insta Classic Card. Customers can order the Personalised Card from the Airtel Thanks app, while the Insta Card will be available at select neighbourhood banking points by close of the current quarter. The cards come with rewards including e-commerce benefits of up to INR 10,000, and free One Dines across major cities of India.

Speaking about the launch, Ganesh Ananthanarayanan, Chief Operating Officer of Airtel Payments Bank said, “We are delighted to introduce our new eco-friendly Debit Cards, made using recycled PVC. Airtel Payments Bank believes in responsible consumption and production for a sustainable future. These cards demonstrate our support for sustainability and commitment to offer safe and convenient banking experience. Our aim is to provide India with accessible and inclusive banking by driving positive change in the financial industry and offering our customers a seamless and secure payment experience.”

The Bank will soon be coming with more cards in ecofriendly material.

POCO India Announces Exciting Partnership with Airtel for POCO C51

July 14, 2023 TeluguSuperNews Leave a comment

Telugu super news,India ,July 14, 2023: POCO India, one of India’s leading consumer technology brands, today announced its partnership with Bharti Airtel to launch India’s most affordable 4G smartphone. The POCO C51 will be locked with Airtel Prepaid connections and will be available on Flipkart at INR 5,999*. Consumers can shop on Flipkart starting 18th July.

Along with the special price, all Airtel Prepaid customers who buy this device will get a one-time 50 GB of mobile data from Airtel. For non-Airtel customers who wish to avail of this offer can opt for doorstep SIM delivery by Airtel with instant activation to gain this benefit.

Speaking on the partnership, Himanshu Tandon, Country Head, POCO India said, “We are thrilled to announce an alliance between POCO and Airtel that will bring an enhanced accessibility and affordability of POCO C51, across the country. Leveraging Airtel’s expansive network, we will also offer the benefits of POCO’s cutting-edge technology to a wider audience, and make the POCO C51 a stronger value proposition for smartphone buyers.”

Shashwat Sharma – Director, Consumer Business, Bharti Airtel said, “We are thrilled with this unique partnership for making POCO C51 more accessible for all Airtel customers on Flipkart. This will now help more and more customers upgrade to a smartphone and become a part of the digital revolution.”

Commenting on the alliance, Kunal Gupta, Senior Director, Mobiles, Flipkart said – “POCO has been a popular choice among several customers PAN India especially the youth since its launch, for delivering great performance smartphones with a focus on making them affordable to all. The new POCO C51 launch will make a great smartphone experience more affordable, combined with a value-added offering from Airtel, which will make the purchase hassle-free.”

The POCO C51 smartphone, equipped with a MediaTek Helio G36 SoC processor and 5,000mAh long-lasting battery life, is an ideal choice for users seeking a high-quality mobile experience. With 7GB Turbo RAM (4GB LPDDR4X + 3GB Turbo RAM), the POCO C51 offers customers a fluid experience and the ability to run and switch between various apps more quickly. This power-packed device also comes with a 6.52″ Large Display and a premium-looking leather-like design.

This partnership between POCO and Airtel represents a significant step in expanding the reach of high-quality, affordable smartphones to consumers throughout India. With its exceptional features, attractive pricing, and the added benefits of Airtel’s services, the POCO C51 smartphone is set to make a strong impression in the market.

*4+64 GB variant available at INR 5,999 on Airtel Exclusive Device

Airtel Payments Bank collaborates with the National Payments Corporation of India

May 2, 2023 TeluguSuperNews Leave a comment

Telugu super news,New Delhi, May 2nd, 2023: Taking one more step to drive digital and financial inclusion in the country, Airtel Payments Bank collaborated with National Payments Corporation of India (NPCI) to roll out Face Authentication for AePS (Aadhaar-enabled Payment System) at its 500,000 banking points.Airtel Payments Bank is amongst the first four banks to offer Face Authentication for AePS in the country.

NPCI’s AePS allows customers to carry out financial and non-financial transactions at any banking point using their Aadhaar number or virtual ID to access their Aadhaar-linked bank account. Until now, transactions were being authenticated using the customer’s Aadhaar number and fingerprint or Iris match in the UIDAI records. The new facility will enable customers to validate the transaction by undertaking face authentication along with the Aadhaar number. The authentication is processed using the Face Authentication RD Application by the Unique Identification Authority of India (UIDAI).

In the first phase, the facility is made available for non-financial transactions – Balance enquiry and mini-statements – for the Bank’s customers. Soon the Bank will make it available for financial transactions. As per the guidance from NPCI, Airtel Payments Bank will enable the functionality for other bank customers and the Bank’s customers at other banking outlets.

Speaking about the launch Praveena Rai – Chief Operating Officer of NPCIsaid,

“We commend UIDAI for introducing face authentication as an additional mode for Aadhaar-based authentication. It’s delightful to see Airtel Payment Bank implementing this feature for AePS transactions, which will enhance the reach of Aadhaar-based transactions across the country.”

Speaking about the launch Ganesh Ananthanarayanan, COO of Airtel Payments Bank said, “We are delighted to collaborate with NPCI to offer this new facility to our valuable customers. Face authentication is an important addition to our existing bouquet of secure and simple banking solutions to drive financial and digital inclusion in the country.”

Customers can avail this facility through the following steps at the neighbourhood banking point of Airtel Payments Bank:

· Banking Correspondent (BC) enters the customer details i.e. Aadhaar number in the business App.

· BC will ask the customer to confirm the type of Authentication – Fingerprint or Face authentication. Post receiving consent from the customer, BC will choose Face Authentication option and click on proceed.

· The Face Authentication RD App will open to capture the live Image of the customer.

· Once the face of the customer is captured successfully, BC will be asked to enter his mPIN and complete the transaction.

Note: Customers of Bank who are enabled for Face Authentication modality shall be able to use this service.

Airtel launches new partnershipwith Bridgepointe Technologies under Global Channel Partners Programme

May 1, 2023 TeluguSuperNews Leave a comment

Telugu super news,India,May 1st,2023: Bharti Airtel (“Airtel”), one of India’s leading telecommunications service provider, today, announced its strategic partnership with Bridgepointe Technologies (“Bridgepointe” or the “Company”), a tech advisory firm that helps mid-market and enterprise companies bridge the gap between tech investments and business results.

The Airtel-Bridgepointe partnership will enable US enterprises interested in expanding to India and Africa to leverage Airtel’s digital infrastructure solution.

Airtel’s knowledge, experience and understanding of every layer of the communications ecosystem, combined with the company’s commitment to sustainability, creates the perfect framework for partnerships with companies such as Bridgepointe looking to expand into India and Africa.

“At Airtel, we have massive network investments, a strong product ecosystem and a large customer base,especially in India and Africa. We are delighted to collaborate with Bridgepointe to extend our extensive suite of products to their customer base,” said Vani Venkatesh, CEO ─ Global Business, Bharti Airtel.

“We are pleased to partner with Airtel in the Indian and African marketplace, one of the marquee suppliers in the region,” said Mel Melara, VP of Sales and Head of the Data Centre Practice, Bridgepointe Technologies. “With our relationships and Airtel’s reach and credibility in the market, we are confident that we can create substantial opportunities for companies looking to expand their digital businesses into these regions. This partnership is a prime example of how Bridgepointe’s Data Centre practice continues to expand its reach worldwide to benefit our enterprise customers.”

Through this partnership, Bridgepointe will leverage its own established foothold in the data centre market and be able to offer all of Airtel’s products and services as part of their portfolio. Major offerings include global connectivity solutions, DIA, IPLC, Data Centre and SD-WAN.

Additionally, the partnership will capitalise on Nxtra by Airtel’s largest network of secure, scalable, and sustainable data centres in India offering services to several leading enterprises, hyperscalers, start-ups, SMEs and governments across the country. Nxtra’s commitment to sustainability and achieving net zero by 2031 will also be at the forefront of Bridgepointe’s outreach.

Airtel ranks amongst the top three mobile operators globally and its networks cover over two billion people. Airtel is also India’s largest integrated communications solutions provider and the second largest mobile operator in Africa. It boasts a customer base of more than 500 million across 17 countries in South Asia and Africa. Additionally, Nxtra by Airtel owns and operates 12 large and 120 edge data centre facilities across India.

To learn more about Airtel’s Global Channel Partners Programme, visit the following link and, for more information, visit Airtel Business

Airtel and India Post Payments Bank launch WhatsApp Banking Services

March 31, 2023 TeluguSuperNews Leave a comment

Telugu super news,New Delhi, March 31, 2023: Bharti Airtel (“Airtel”), a leading telecommunications service provider in India and India Post Payments Bank (IPPB) today announced the launch of WhatsApp Banking Services for IPPB customers, enabling them to access banking services on their mobile phone.

The WhatsApp messaging solution will be delivered to customers through Airtel IQ – a cloud communications platform as a service that enables brands to engage with their customers across voice, SMS and WhatsApp channels. Airtel is the first telecom company in the world that serves as a Business Service Provider (BSP) for WhatsApp.

Airtel will enable IPPB customers to seamlessly connect with the bank on WhatsApp and effortlessly avail a host of banking services including –doorstep service request, locating nearest Post Office and much more. In line with the Govt.’s ambition to bring digital and financial inclusion to citizens of India in their language, the Airtel – IPPB WhatsApp Banking solution is also working on to build multi-language support, enabling added convenience to customers especially to those in the rural parts of the country to access banking services in their preferred language.

Airtel has been working with IPPB to deliver as many as 250 million messages per month to the bank’s customers many of whom are located in mofussil towns and tier 2,3 cities. The addition of the WhatsApp messaging will add to customer’s accessibility to connect with the bank on their fingertips, furthering Digital India mission of GoI, as part of which IPPB has been working tirelessly to deliver banking services in the rural pockets of the country.

Gursharan Rai Bansal, CGM & CSMO – India Post Payments Bank said, “We are delighted to work with Bharti Airtel as our partner in driving digital and financial inclusion in India. We believe that financial services driven by technology have great potential and can go a long way in ensuring that the best financial products reach the farthest corners of the country”.

Abhishek Biswal, Business Head – Airtel IQ said, “Airtel IQ is a robust, intuitive and secure cloud communication suite. With the addition of WhatsApp messaging to the existing SMS and voice communication that we offer to India Post Payments Bank customers, we will further enable a two-way communication between the bank and their customers. We are delighted to continue our association with IPPB to contribute significantly in making banking services more accessible to tier2,3 cities in the country. We promise to continue delivering customer centric solutions that offer greater convenience to customers”.

IPPB and Airtel IQ are working towards further integrating a LIVE interactive customer support agent into the WhatsApp solution which will enable customers to access 24X7 support and get quick resolutions for their queries.

Airtel launches an introductory ‘Unlimited data’ offer for its 5G customers

March 20, 2023 TeluguSuperNews Leave a comment

Telugu Super News,New Delhi, March 20, 2023: Bharti Airtel (“Airtel”), India’s leading telecommunications services provider, today announced the launch of unlimited 5G data for its customers with the view to encouraging them to experience the power of the Airtel 5G Plus network.

Customers will now be able to experience ultrafast, reliable and secure 5G Plus services without having to worry about data exhaustion as the company removes the capping on data usage across all existing plans.

All postpaid customers and those prepaid customers with a data plan of Rs. 239 and above will be able to avail of the offer. The Airtel 5G Plus service is available to customers in over 270 cities in the country. All they will need is:

A 5G compatible device
Being in a 5G network area

Customers can simply log on to the Airtel Thanks App https://www.airtel.in/airtel-thanks-app and claim the offer.

Commenting on the launch, Shashwat Sharma, Director Consumer Business, Bharti Airtel said, “We are obsessed with delighting our customers with best-in-class products and services. This introductory offer is in line with the philosophy of wanting our customers to be able to surf, stream, chat and enjoy multiple benefits at blazing speeds without having to worry about data limits. We hope our customers enjoy the power of world-class Airtel 5G Plus.”

Airtel 5G Plus has three compelling advantages for its customers: it has up to 30 times higher speeds than 4G, a technology that’s accepted the world-over and a network that is kinder to the environment.

Its service availability is also rapidly expanding ─ including to the remotest towns and villages. The company is working towards offering nationwide coverage and is well poised to cover every town and key rural area with 5G services by the end of March 2024.

In the last one year, alone, Airtel has demonstrated the power of 5G with a host of powerful use cases that will change the way customers lead their lives and do business. From India’s first live 5G network in Hyderabad to India’s first private 5G network at the BOSCH facility in Bengaluru to partnering with Mahindra & Mahindra to make its Chakan manufacturing facility, India’s first 5G enabled auto manufacturing unit, Airtel has been at the forefront of 5G innovation.

Airtel deploys AI-powered speech analytics solutions for customer service transformation with NVIDIA

February 23, 2023 TeluguSuperNews Leave a comment

Telugu Super NewsNew Delhi, February 23rd, 2023 (IST): Bharti Airtel, India’s leading telecommunications service provider today announced that it has built an AI-based solution, in collaboration with NVIDIA which will improve the overall customer experience for all in-bound calls to its contact center.

Airtel contact center operations are amongst the busiest in the world, servicing 360 million+ customers and handling over 100 million calls annually. Delivering high-quality experience to consumers remains the top priority. However, at this scale, manual solutions to audit the contact center agents was a challenge.

Today, Airtel runs automated speech recognition algorithm on 84% of its calls coming into its contact centers. This helps Airtel identify areas of improvement for the agent when they interact with the consumers, leading to better customer experience. For example, if an agent keeps a consumer on hold for a long time, Airtel would be able to detect this and make necessary corrections to reduce hold time. Delivering these insights at the scale of Airtel is typically very expensive due to the heavy compute requirements.

The technology that enables this is the automated speech recognition. In order to develop this specialized speech application, Airtel leveraged the NVIDIA NeMo conversational AI toolkit and NVIDIA Triton Inference Server, a multi-framework inference serving software, supported in the NVIDIA AI Enterprise software suite. NVIDIA’s advanced software and Airtel’s deep learning-based automatic speech recognition (ASR) models allow Airtel to accurately interpret language and make practical changes to its operations to serve agents and consumers better, delivering output at 30% of the typical computing cost. This technology also runs on a much lower carbon footprint making it better for the environment through lower Green House Gas (GHG) emissions.

Speaking about theengagement, Adarsh Nair, CEO of Airtel Digital, said: “We are thrilled to be working with NVIDIA to build cutting-edge solutions that allow us to serve our customers better. AI has the potential to revolutionize the way we do business, and we are confident that this shall help us push the boundaries of innovation in the industry.”

“AI-powered speech analytics is helping human agents improve customer service and satisfaction,” said Vishal Dhupar, Managing Director of South Asia at NVIDIA. “With NVIDIA AI software, Airtel is boosting call center operations while growing efficiency and saving costs.”

Airtel considers its collaboration with NVIDIA an exciting step forward in the use of AI in the telecommunications industry, one that shall have a significant impact on the way companies leverage technology to serve customers. Airtel is aggressively pursuing next-generation technologies such as AI and ML across multiple facets of its operations. For example, AI and ML is currently being leveraged in the network teams for efficient deployment of towers and in the Wynk music service to drive personalization.

5G in Healthcare: Airtel, Apollo Hospitals, AWS carry out India’s first 5G driven, Artificial Intelligence guided Colonoscopy trial

December 22, 2022 TeluguSuperNews Leave a comment

Telugu super news,New Delhi, December 22, 2022: Bharti Airtel, India’s premier communications solutions provider and Apollo Hospitals, Asia’s foremost trusted integrated healthcare group today announced that they have carried out India’s first 5G driven, Artificial Intelligence (AI) guided Colonoscopy trial.

The trial was conducted using AI on Airtel’s 5G technology with ultra-low latency and high processing capabilities as a result of which the colon cancer got detected much faster and with greater accuracy. HealthNet Global, AWS and Avesha are the other three companies that collaborated in this trial.

As a result of AI guided colonoscopy procedure, the image processing happened in real time without any lag even when the physician moved the scope through the colon for it to be overlaid on top of the right element of the colon. The advent of this technology enables an “extra pair of eyes” for physicians and improves the detection rate of polyps, thus saving lives and vastly improving patient care. The data was processed by Avesha edge inferencing applications on AWS platforms on a real time resulting in much faster analysis. AI assisted Colonoscopy Polyp Detection trial will help doctors to improve quality of patient care, improve accuracy of detection rates by capturing information correctly and reducing errors. 5G, Edge computing and Artificial Intelligence can significantly improve patient outcomes by assisting in proper and timely diagnoses.

As per current protocol, colon cancer is detected through colonoscopy procedure which is manual and requires great attention and time from medical practitioners for accurate detection. Currently, the procedure is performed using a device comprising of flexible tube with light, camera and tools at one end, which are used to extract samples to identify an infected polyp. Not only is the procedure long, its discomforting for patients and for the doctors and nurses who perform the procedure which takes around 30 to 40 minutes.

Speaking about the trial, Ajay Chitkara, CEO and Director, Airtel Business said “Ultra-fast, low latency 5G networks will transform the Healthcare sector in the country. At Airtel, we are geared up to lead this transformation and have demonstrated this by conducting India’s first colonoscopy trials. Healthcare is one of the most promising use cases for 5G, and we are delighted to collaborate Apollo Hospitals, AWS, HealthNet Global and Avesha. This is just the beginning, and I am certain we will bring many more innovative use cases that will help redefine healthcare in the country.”

“By augmenting doctor’s ability to detect, AI has been proved to improve physician’s accuracy. Early detection and removal of polyps can easily avoid them becoming cancerous. Apollo has always been a fore runner in adoption of technology. Our patient centric approach keeps us on an outlook for technologies which can make outcomes better.” said Dr. Sangita Reddy, Joint Managing Director, Apollo Hospitals Group.

Vaishali Kasture, Head – Enterprise, Mid-Market & Global Businesses, India & South Asia – AWS India (Amazon Web Services India P Ltd) said “5G and edge technologies offer high speed and real-time data analysis that can help transform the delivery of healthcare. AI inference provides better insight and information to healthcare professionals to predict, diagnose, and treat patients more effectively. We are delighted to collaborate with Airtel and Apollo hospitals to bring AI-powered solutions with an aim to improve patient experience and healthcare service quality.”

Colonoscopy procedures for early detection and prevention of cancers is being advised for all men and women above 45 years of age. In India, where the target population is large in terms of numbers, solutions built on 5G and AI are key to assist doctors to bring quality care to the maximum population

Airtel acquires strategic stake in technology Start Up Lemnisk

December 21, 2022 TeluguSuperNews Leave a comment

Telugu super news,New Delhi, December 21, 2022: Bharti Airtel (“Airtel”), India’s premier communications solutions provider today announced that it has acquired a strategic stake in Lemnisk (Immensitas Private Limited) under Airtel’s Start Up Accelerator Program. The deal is subject to all applicable statutory approvals.

Lemnisk is a Bengaluru based Start Up that offers Real-Time Marketing Automation and secure Customer Data Platform (CDP) capable of orchestrating 1-to-1 personalization and cross-channel customer journeys at scale that increases conversions, retention, and growth for enterprises.

Airtel and Lemnisk will work together to build world’s largest CDP platform. This will be done across Airtel’s digital businesses including Ad-tech (Airtel Ads), Digital Entertainment (Wynk Music and Airtel Xstream) and Digital Marketplace (Airtel Thanks App). In future, Airtel plans to offer this service to its enterprise customers through Airtel IQ, which is world’s first network integrated Cloud Platform as a Service (CPaaS). The platform will offer enterprises an opportunity to create a nimble, scalable, and omni-channel engagement for its customers.

Speaking about the investment, Adarsh Nair, CEO – Airtel Digital said “We are delighted to welcome Lemnisk into the Airtel Start Up accelerator program and be a part of our digital innovation engine. We see great potential in this alliance and together with Lemnisk we aim to create world’s largest CDP platform. Lemnisk’s real time marketing automation engine is a natural fit for us , where over 350 million customers interact with brands daily through multiple touch points.”

Subra Krishnan, Co-founder & CEO, Lemnisk,said: “My co-founders, Rinku Ghosh and Praveen DS, and I are very excited to strategically partner with Airtel and work together to unlock enormous value from customer data, while keeping privacy and consent frameworks at the core. There is really no global parallel for what Airtel wants to achieve, and that is inspiring for us. Airtel’s ambition aligns with our vision to offer a single frictionless platform to super large enterprises that both organizes and activates high volume and high velocity data. We are looking forward to achieving great things together.”

The Airtel Startup Accelerator Program, a part of Airtel Digital, invests in early-stage start-ups working on technologies that add strategic value to Airtel’s business offerings. The program gives startups the opportunity to deploy their technologies and applications at a massive scale, which includes 350M+ retail customers and 1M+ businesses. In addition to funding, the program offers mentorship from Airtel’s leadership team and access to Airtel’s global strategic partners.

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