transformation

Canon aims to accelerate growth in India with ‘Transformation’ as a key strategy across domains, launches one of its kind ‘Live Office Infrastructure’ as a first step

April 12, 2023 TeluguSuperNews Leave a comment

Telugu super news,India,April 12, 2023:Building on its success as one of the leading digital imaging solutions company, Canon India today embarked upon the next phase of growth with the launch of a state-of-the-art Live Office in Mumbai to elevate the customer experiential journey. The latest development comes as part of its 2023 growth strategy ‘Transformation’ across domains. On its way of solidifying its industry leadership as a futuristic and innovative technology brand even further, the unique office infrastructure brings to force an integration of technology and experiences, while getting Canon’s entire ecosystem on one single platform for all its key stakeholders be it Employees, Partners or Customers. With India as one of the most important markets in Asia for Canon, the company regards this as a concrete step defining its success in the near future as it moves ahead to replicate the concept for its headquarters and regional branch offices spread across India.

As part of its corporate infrastructure pillar, Canon’s Live Office efforts are directed towards elevating the experiential aspect which is a step up from its other successful experiential formats like Image Square, PIXMA Zone, BIS Lounge, NVS experience centres. Dedicated to creating world class experiences, Canon will utilise this platform to demonstrate its global legacy, technological innovation and its complete 360-degree imaging portfolio. It will exhibit Canon’s expansive operating ecosystem comprising of cameras, printers, surveillance cameras, copiers, multi-functional devices and much more, under one cohesive platform.

Canon India has been witnessing a successful growth trajectory with year-on-year growth while showing utmost agility post pandemic by foraying into new avenues and building new customer segments. Besides ‘Corporate Infrastructure’, under ‘transformation’ as a key strategy for this year, Canon India will also revolutionize its product portfolio alongside organization workflows to supplement rapid growth plans.

Speaking about the announcement, Mr Manabu Yamazaki, President & CEO, Canon India said, “As we look towards the future and embark on this next phase of growth with transformation at its core, we are looking at expansion across our product portfolio, revolutionizing experiences, and much more, to strengthen our legacy as a total hardware and software solutions provider. Through 25 glorious years in India, we have gained insight about unique customer patterns while also studying the changing dynamics of the industry moving towards a digital age. Understanding the importance of the India market, we have remained agile and innovative while leveraging the power of technology to drive growth and create new opportunities. As a testament to our commitment and to achieve a new pinnacle of transformation, we are excited to pioneer the launch of one of its kind Live Office concept in India.”

He further added, “With it, we are bringing everyone onto a single platform that weaves together the ideal synergy of technology to create experiences like never before. Live Office will showcase our entire portfolio of products and services as well as empower both customers and partners. We look forward to setting foot in this new direction and channelise how best we can continue delivering and delighting.”

For employees, the new space will provide a platform for maximizing creativity and collaboration by gaining first-hand feedback and insights into customers’ needs. On the other hand, customers and partners will gain a comprehensive understanding of Canon’s offerings while also connecting with the brand’s legacy of innovation, empowering them to make informed purchase decisions.

Over the years, customer experiences have emerged at the heart of a relationship between a business and its customers. With a sharp focus on every aspect of business and having entered many new business avenues, Canon India continues its promise of delivering exceptional products and solutions that meet the evolving needs of their customers, along with creating meaningful experiences.

Airtel deploys AI-powered speech analytics solutions for customer service transformation with NVIDIA

February 23, 2023 TeluguSuperNews Leave a comment

Telugu Super NewsNew Delhi, February 23rd, 2023 (IST): Bharti Airtel, India’s leading telecommunications service provider today announced that it has built an AI-based solution, in collaboration with NVIDIA which will improve the overall customer experience for all in-bound calls to its contact center.

Airtel contact center operations are amongst the busiest in the world, servicing 360 million+ customers and handling over 100 million calls annually. Delivering high-quality experience to consumers remains the top priority. However, at this scale, manual solutions to audit the contact center agents was a challenge.

Today, Airtel runs automated speech recognition algorithm on 84% of its calls coming into its contact centers. This helps Airtel identify areas of improvement for the agent when they interact with the consumers, leading to better customer experience. For example, if an agent keeps a consumer on hold for a long time, Airtel would be able to detect this and make necessary corrections to reduce hold time. Delivering these insights at the scale of Airtel is typically very expensive due to the heavy compute requirements.

The technology that enables this is the automated speech recognition. In order to develop this specialized speech application, Airtel leveraged the NVIDIA NeMo conversational AI toolkit and NVIDIA Triton Inference Server, a multi-framework inference serving software, supported in the NVIDIA AI Enterprise software suite. NVIDIA’s advanced software and Airtel’s deep learning-based automatic speech recognition (ASR) models allow Airtel to accurately interpret language and make practical changes to its operations to serve agents and consumers better, delivering output at 30% of the typical computing cost. This technology also runs on a much lower carbon footprint making it better for the environment through lower Green House Gas (GHG) emissions.

Speaking about theengagement, Adarsh Nair, CEO of Airtel Digital, said: “We are thrilled to be working with NVIDIA to build cutting-edge solutions that allow us to serve our customers better. AI has the potential to revolutionize the way we do business, and we are confident that this shall help us push the boundaries of innovation in the industry.”

“AI-powered speech analytics is helping human agents improve customer service and satisfaction,” said Vishal Dhupar, Managing Director of South Asia at NVIDIA. “With NVIDIA AI software, Airtel is boosting call center operations while growing efficiency and saving costs.”

Airtel considers its collaboration with NVIDIA an exciting step forward in the use of AI in the telecommunications industry, one that shall have a significant impact on the way companies leverage technology to serve customers. Airtel is aggressively pursuing next-generation technologies such as AI and ML across multiple facets of its operations. For example, AI and ML is currently being leveraged in the network teams for efficient deployment of towers and in the Wynk music service to drive personalization.

HDFC Bank partners with Microsoft as part of its Digital Transformation Journey

January 4, 2023 TeluguSuperNews Leave a comment

Telugu Super News,India, 2023: HDFC Bank, India’s largest private sector bank, is partnering with Microsoft in the next phase of its digital transformationjourney and unlocking business value by transforming the application portfolio, modernizing the data landscape and securing the enterprise with Microsoft Cloud.

HDFC Bank as a part of its Future Ready strategy is developing in house IPs as well as partnering with several companies including FinTechs’ to co -create technology IPs.

Thebank will leverage Microsoft Azure to consolidate and modernize its enterprise data landscape through a Federated Data Lake to scale its information management capabilities across enterprise reporting, and advanced analytics using artificial intelligence.

Built on Microsoft Azure stack, the solution will enable the bank to democratize and monetize its data landscape catering to several business units,spanning multiple systems, reports and processes. The solution powered by its unified architecture, collaborative engineering environment, industry-leading security andecosystem of AI/ML based deep learning capabilities.

In addition, the Bank will also leverage Microsoft Power Platform’s industry-leading low code, no code capabilities to set up an App Innovation and Automation Factory. The App Factory will enable the Bank to migrate, modernize and transform its application portfolio.

“Our partnership with Microsoft is a part of our technology transformation agenda by investing in running the bank as well as building the bank of the future. At the heart of this is the ability to offer a neo banking experience to our customers that is second to none. We are doing this by investing in proprietary IP as well through tie ups like these,” said Ramesh Lakshminarayanan, Group Head – Information Technology and Chief Information Officer, HDFC Bank.

Sashi Sreedharan, Managing Director Microsoft India said,“We are delighted to be part of HDFC Bank’s digital transformation journey and to partner with them to create best-in-class products and services. These products and services will adhere to strict security and compliance standards for customers by leveraging Microsoft Cloud Platform and technologies. The partnership will also advance the bank’s digital workplace transformation with Microsoft 365 and will significantly enhance customer and employee experience”.

HDFC Bank will also leverage Microsoft 365, to adopt a modern, integrated and secure Digital Workplacecovering three critical areas of transformation – employee collaboration, app modernization and secureremote work. Further, HDFC Bank has embedded Microsoft Security solutions to seamlessly enable secure hybrid work for its employees.

About HDFC Bank

For more information, please click here: www.hdfcbank.com

16 th edition of FICCI HEAL to discuss healthcare transformation driving India’s economic growth

September 29, 2022 TeluguSuperNews Leave a comment

The Federation of Indian Chambers of Commerce & Industry
(FICCI) has announced its 16 th annual healthcare conference- FICCI HEAL 2022 from October
10 to 12, 2022. The conference, being organised since 2007 supported by the Ministry of
Health & Family Welfare (MoHFW), Government of India, will be held physically at FICCI,
New Delhi. This year’s conference is an endeavour to converge all stakeholders- national
and international, and provide a forum for sharing of learnings and experiences.

16 th edition of FICCI HEAL to discuss healthcare transformation driving India’s economic growth

Emphasizing the significance of ‘healthier citizens build a healthier nation’, the theme of
FICCI HEAL 2022 is ‘Healthcare Transformation: Driving India’s Economic Growth. FICCI has
been advocating that a robust healthcare system drives GDP growth in the presence of
adequate investments and a conducive environment by not only acting as a productivity and
employment generator but also as a magnet to attract foreign exchange earnings and
provide opportunities for innovation and entrepreneurship. The conference will deliberate
on the opportunities for transforming our healthcare systems, underscoring its significance
for economic growth.

Dr Mansukh Mandaviya, Hon’ble Union Minister of Health & Family Welfare; and
Chemicals and Fertilisers, Government of India, will inaugurate the conference and Dr Sunil
Kumar, Provost and Senior Vice President for Academic Affairs, Johns Hopkins University,
USA will deliver the Keynote Address. Other dignitaries invited for the conference include,
Dr V K Paul, Member, NITI Aayog, GoI; Dr R S Sharma, CEO, National Health Authority, GoI;
Dr V G Somani, Drugs Controller General of India; Ms Roli Singh, IAS, AS and MD (NHM),
MoHFW; Dr Manohar Agnani, Addl. Secretary, MoHFW; Mr Lav Agarwal, Addl. Secretary,
MoHFW; Maj Gen (Prof) Atul Kotwal, Executive Director, NHSRC, MoHFW; Prof Minu Bajpai,
Honorary Executive Director, NBEMS and Head of Department of Pediatric Surgery, AIIMS-
New Delhi; Dr Shankar Prinja, Executive Director (HP&QA), National Health Authority, GoI.

Expressing views on the conference theme, Mr Gautam Khanna, Chair, FICCI Health Services
Committee and CEO, P D Hinduja Hospital & MRC said, “Healthcare has become one of the
largest sectors of the Indian economy, in terms of both revenue and employment. According
to NITI Aayog (GoI), the sector has been growing at a CAGR of 22% since 2016, employing 4.7
million people directly and has the potential to generate over 500,000 new jobs per year.

Ola rolls out vision to make India the global epicenter for electric transformation

August 16, 2022 TeluguSuperNews Leave a comment

India, 2022: Ola Electric, India’s largest electric vehicles company, today rolled out its vision for India to be
the global epicenter of EV transformation. After kickstarting India’s EV revolution last year with the launch
of Ola S1 Pro scooters, Ola today unveiled its vision for making India a global EV hub.

Bhavish Aggarwal, Founder and CEO, Ola, said, “Over the last year EVs have been at the center of
transforming personal mobility. At Ola, we have been at the epicenter of this change, driving adoption,
increasing access and affordability. There is much to be achieved yet. Currently, less than 15% Indiansown a 2W or a 4W and with India poised for strong economic growth, the Indian automotive industry will witness demand for 20Mn 4Ws and 50Mn 2Ws each year.

We believe that India needs to become the global epicenter of the EV revolution and command 25% of the world’s automotive market. Today, at Ola we are taking Mission Electric to the next level by ensuring we have a roadmap to investment in technology, build scale and bring quality products that India deserves. As we build for India, we will also
be creating the EV paradigm for the rest of the world.”

Expanding 2W portfolio with all new Ola S1 To further accelerate EV penetration in the country, Ola has launched the all new Ola S1 scooter. With premium design, superior performance, best in class features and new age connected technology, Ola S1 is one of the most advanced scooters in its category.Equipped with a 3 KWh Lithium-ion battery pack, the Ola S1 gets an ARAI certified range of 141 kms, a true range of 101 kms on Normal Mode, 128 kms on Eco Mode, and 90 kms on Sports Mode.

The Ola S1 also comes with some most popular MoveOS features like Music Playback, Navigation, Companion App, and
Reverse Mode, nd its top speed of 95 Km/h makes it one of the fastest scooters in the segment.Availablein Porcelain White, Jet Black, Neo Mint, Coral Glam and Liquid Silver, the S1 has been launched at an
introductory price of ₹99,999.

Ola rolls out vision to make India the global epicenter for electric transformation

The reservations for early access of the all new Ola S1 begins today, for ₹499 only. Customers who avail
early access will be able to make the final payment on 1st September, and for others, the full payment
window will open starting 2nd September. Customers can reserve their Ola S1 directly from the Ola app
and avail easy finance options offered by 5 finance partners or any offline banking or financial institution of
choice or even cash. With EMI starting at ₹2,999 and loan processing fee waiver, Ola S1 customers can
now easily access their much desired EV. The doorstep delivery for Ola S1 will begin 7th September
onwards, pan India.

Ola also plans to take its software to the next level by releasing MoveOS 3 to everyone this Diwali!
MoveOS 3 brings many exciting features like moods, digital key sharing, proximity unlock, improved regen,
documents on your scooter and many more.

The greenest EV ever Commemorating the occasion of India’s 75th Independence Day, Ola introduced the ‘Freedom Edition’ in Khaki Green Color in the Ola S1 Pro. Inspired with the spirit of Independence, this limited edition scooter
will come with special decals and will also have a unique seat cover. Priced at ₹1,49,000,Ola will commission only ‘1947’ units of this limited edition scooter. The ‘Freedom Edition’ can be purchased using
the Ola app.
India’s most ambitious 4W project Ola unveiled India’s most ambitious 4W project with the first public reveal of a car with the bestperformance, design, and technology ever built in India. Like with its first scooter, Ola’s debut four-wheeler
vehicle will be rich in features and specs, and will debut by summer of 2024. Ola’s new car will be one of
the fastest cars in India, that can go from 0-100 Km/h within 4 seconds and is being developed to have a
range of more than 500km/charge.
Designed to deliver a drag coefficient of less than 0.21, it will be the sportiest car ever built in India with an
all glass roof. The car will be equipped with one of the most advanced computers in a 4W, assisted driving
capabilities, keyless and handless doors amongst many other features etc. It will also have Ola’s very own
MoveOS software and car owners will be able to receive regular feature updates OTA through their
ownership span.Bringing together the largest community of EV Evangelists

Taking the spirit of Independence to the remotest parts of India, over 1000 Ola S1 Pro community members
joined 75 Km long ‘Freedom Rides’ across the country. One group of Ola S1 Pro community members
traversed through landscapes of Himachal Pradesh starting from Manali on 7th August to Khardung – La
through the Land of the mystic Lamas – Ladakh, across plains and rugged snow-capped mountains.
Watch Ola Electric CEO Bhavish Aggarwal talk about the company’s journey so far and lay out his vision for
the future of India and the word in this video.

Eupheus Learning launches NEP STAR School

August 10, 2022 TeluguSuperNews Leave a comment

Eupheus Learning, among India’s largest school-focused distribution platforms with a reach of over 20,000 schools, today announced a new initiative ‘NEP STAR School’ along with Amazon Web Services (AWS)*, to enable schools to seamlessly implement digital technologies as per the government’s National Education Policy (NEP 2020). The significance of 21^st century skills and overall development of learners and educators has been called out in the NEP 2020, and this vision has been instilled in Eupheus Learning’s operations since its inception in 2017.

The home-grown EdTech firm aims to create a 21^st century learning environment for 400 schools across more than 110 cities in the pilot stage of the NEP STAR School initiative. All participating schools will receive hands-on support to improve learning outcomes, improve efficacy of school operations via technology, and create benchmarks for other schools in the usage of technology in teaching, learning and adminstration aspects of school management.

This initiative aims at eventually enabling 7,500+ user schools of Eupheus Learning with a unified platform comprising content, Learning Management System (LMS) and enterprise resource planning (ERP) on a single sign-on. Further, Eupheus is taking a leap in providing an integrated one-point solution, making lives easier for each stakeholder – students, teachers, school management, and parents.

Speaking about the initiative, Sarvesh Srivastava, Founder and Managing Director of Eupheus Learning, said, “We are elated to collaborate with AWS to extend the benefits of cloud computing and related technology solutions to K-12 schools across India, on the back of our proven adoption of AWS services to build a reliable, scalable and secure platform. The NEP STAR School initiative aims at upgradation for schools on multiple levels – learners will benefit from integrated content and educators with teaching aid, technology will enable play-based and experiential content, and automation will help create efficiency around routine tasks like marking attendance of students and assigning homework. Importantly, the initiative will help achieve more positive impact on the learning outcomes through an integrated progress report for students, rather than relying only on assessments and examinations. NEP STAR School will facilitate successful implementation of the National Education Policy 2020 (NEP 2020) mandate at schools, and help track and improve the overall learning environment. Working with AWS will help schools to gain from the world’s broadest and deepest set of cloud technologies, and industry-leading security and operational expertise.”

He added, “We are committed to delivering a proven subscription experience to our user schools and we look forward to a long-term collaboration with AWS, enabling the maximum number of schools to get the most value for their time and resources.”

Eupheus Learning offers not just one of the largest content offerings for schools, including curricular and supplemental content, but also provides a platform which enhances learning outcomes while automating the school operating system. Powering Eupheus Learning’s platform are a range of cloud services from AWS. The platform’s operating system (OS), learning environment and financial system run on Amazon Elastic Compute Cloud (Amazon EC2), which offers scalable compute capacity, while SchoolMitra, which provides schools an easy-to-use web and mobile application leverages Amazon Cognito for authentication, authorization, and user identity management. Amazon CloudFront, a content delivery network (CDN) service built for high performance, security, and developer convenience, powers the content delivery for Eupheus Learning, while Amazon Simple Notification Service (SNS) provides a scalable, secure and cost-effective service for all the mobile application notifications sent by the platform to its users.

“AWS is committed to enable the digital transformation of education, and we are delighted to collaborate with Eupheus Learning, one of India’s largest school-focused distribution platforms, to enable K-12 schools to support their core mission of delivering quality education. By participating in the NEP STAR School initiative, schools can leverage digital technologies to develop more immersive and engaging learning experiences for their students and teachers, enable smarter decision-making, and run administration operations more effectively and efficiently,” said Sunil PP, Lead—Education, Space, and Nonprofits, Amazon Internet Services Private Limited, AWS India and South Asia.